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The customer registers the problem as a task request, the office staff approves it and assigns the task to the nearest available technician. The assigned technician is then dispatched to the location to save time. Once the problem is resolved, the customer can leave feedback. He then receives a report with a performance assessment.
Detailed information about the task performed physically or remotely. If FSM software is integrated into a company's operations, it can also change the company's workflow. Team members will not have phone number list to come to one office, and employees will be able to work remotely from anywhere. Reduced administrative work Other benefits of mobile workforce management.

Software More autonomy for employees . Traditional management tends to deprive employees of their independence because all their tasks are closely monitored. When mobile workers have access to and can plan their tasks digitally, they reduce the time spent on consultations with the office. The speed of work increases, allowing technicians and engineers to complete more tasks.
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